Privacy Policy

Last updated: October 28, 2026

Safety Fleet ("we", "us") inspects, repairs, sells and rents trailers and trucks. This policy covers our website, our customer portal and the shop systems our staff use, and follows Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

What we collect

• Contact details: company name, contact name, email address, phone number and billing address.
• Vehicle details: unit numbers, VINs, plates, make, model and year of the trailers and trucks we service.
• Service records: inspection reports, photos taken during inspections and repairs, safety certificates, work orders, invoices and appointment bookings.
• Portal account details: your login email and the messages you send us through the portal.
• Basic technical information your browser sends when you visit the site, such as pages visited and device type. We use website analytics to count visits, see which pages are useful and measure when someone books, calls or sends a message from the site. These statistics are not used to identify you.

How we use it

• To book, carry out and report on inspections, maintenance and repairs.
• To issue safety certificates and keep the records Ontario requires.
• To invoice you and keep our accounting records.
• To send you reports and reminders when a safety inspection or preventive maintenance is coming due.
• To give you access to your reports and service history in the customer portal.

We do not sell your information and we do not use it for third-party advertising.

Who we share it with

Only with service providers that run our systems for us, and only what they need to do that work:

• Intuit QuickBooks, for invoicing and accounting. Customer and parts records are kept in step between QuickBooks and our shop system.
• Supabase (database and file storage) and Vercel (website hosting).
• Google (Gmail and Calendar), for sending reports and reminders and managing appointments.
• DriveON / the Ministry of Transportation of Ontario, for safety certificates as the law requires.

We may also disclose information when required by law.

How long we keep it

We keep service and inspection records for as long as Ontario regulations and tax law require, and otherwise for as long as you are a customer. You can ask us to close your portal account at any time.

How we protect it

Information is stored with encrypted connections and access controls. Customers see only their own company's records in the portal, and only our staff can see shop-wide records.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to stop sending reminder emails. Contact us using the details below.

Contact

Safety Fleet, 101 Doney Crescent, Vaughan, Ontario
Phone: (437) 595-8700  ·  Email: SafetyFleetNow@gmail.com